Unified Communications

Chapter 4 - VoIP: Do You See What I’m Saying? eBook
By NetQoS

Published 2008, Posted October 2008

Abstract:

Unified Communications (UC) is another in a long line of new applications that offer compelling features, all of which are accompanied by network performance ramifications. We always recommend that before you deploy a new networked application, first, understand its network performance requirements, and second, understand the potential impact on your existing applications.

As applications like UC have increased user interaction, understanding the user’s quality of experience and being able to map that quality to performance levels for management and troubleshooting are crucial. Use monitoring tools to gain the visibility that you need to provide an excellent unified communications experience for your users.