- AT&T
Mobile technology will affect workers, customers and processes, as well as business operations, computer applications and technical infrastructure. For maximum impact, mobility must be woven into the fabric of the enterprise. Collaboration tools need to break out of functional silos, decision-making should move away from traditional top-down models, and communications must evolve beyond email to converged and unified platforms.
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Whether your favorite "mobility" device is a notebook, a netbook, a tablet computer, or a smart phone, there's no question that mobility is continuing to transform the way the enterprise does business.
I particularly like a couple of aspects of this paper. First, the examination of the interaction of people, processes, and technology provides great insight. Secondly, the presentation of the "stages of mobile maturity" provides a super bookmark for where you are currently in your evolution.
So whether you're accessing the information on this page via your iPhone, your Droid, your "Plain Old PC," or something in between, there's a lot of great info here.