July 29, 2013

Business to Consumer (B2C) Videoconferencing: The Final Frontier


Video calls can help a customer service agent or technical support representative improve customer retention and comprehension by sharing data. Recent advances in VC technology, camera and computing hardware, as well as the reliability of the public Internet have eliminated many of the hurdles that used to exist for B2C video conferences. Cloud service providers have also made B2C communications easier.  This report looks at the business models and applications for B2C video,  including a chart that compares a dozen cloud-based video services providers starting with AGT and BlueJeans, and ranging through Vidyo and Yorktel.



Get E-News and Notices via Email


  

 



  

I accept Webtorials' Terms and Conditions.

Featured Sponsor Microsites






















Recent Tweets

Archives

Notices

Please note: By downloading this information, you acknowledge that the sponsor(s) of this information may contact you, providing that they give you the option of opting out of further communications from them concerning this information.  Also, by your downloading this information, you agree that the information is for your personal use only and that this information may not be retransmitted to others or reposted on another web site.  Please encourage colleagues to download their own copy after registering at https://www.webtorials.com/Sonus_logo.jpgreg/.  Continuing past this point indicates your acceptance of our terms of use as specified at Terms of Use.

Webtorial® is a registered servicemark of Distributed Networking Associates. The Webtorial logo is a servicemark of Distributed Networking Associates. Copyright 1999-2015, Distributed Networking Associates, Inc.