July 22, 2013

Want to Improve Your B2B Videoconferencing?


Using the ballerina as a metaphor, this piece explains how the goal between the dancer and video communications is the same: both seek to create a superlative service that delights the eye through careful disciplines and process controls. The analysis also offers an 11-point sample playbook that can help you define the rules of engagement for video conferencing. 



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