News and Analysis: BroadSoft launches new UC-One cloud offer and service enhancements


Project Tempo integrates real-time communications with cloud apps, contextual intelligence 

What's New?

This week, BroadSoft announced Project Tempo as a new initiative based on BroadSoft's UC-One offering. Project Tempo enables new UC-One cloud designed to help end users become more productive by integrating real-time communications and collaboration, cloud applications, and contextual intelligence. Broadsoft also availability for the newest version of its BroadCloud portfolio that includes a full UC-One feature set for service providers who leveraging BroadSoft's hosted service.

The first phase of Project Tempo, a beta release scheduled for Q1 2016,  will offer a "UC-One Hub" as a cloud service that integrates real-time communications with cloud applications and offers contextual intelligence. The beta will initially run on BroadSoft's UC-One Communicator using Google Chrome, and feature off-the-shelf cloud application integrations with Gmail, Google Calendar, and Google Drive, in addition to Concur, Redbooth, and Twitter.

The new BroadCloud software release is designed to provide UC-One features; cloud-based SIP Trunking services; service assurance enhancements and new terminal device options from AudioCodes, Polycom, and Yealink; and a vertically targeted UC-One Hospitality solution. BroadCloud is a white labeled service for service providers to brand, market and sell to their customers. 

BroadSoft also announced that that its BroadWorks, BroadCloud and UC-One solutions are now compatible with Microsoft Lync and Microsoft Skype for Business.  In a separate announcement, BroadSoft unveiled the integration of its UC-One Solution with Oracle Communications' Cloud-Ready Collaboration Suite. 

Why this is Important

UC solutions are increasingly multi-vendor, with elements coming from different suppliers including Google, Microsoft, Oracle, and many others.  Integration with real time communications (RTC) services is also critical moving forward, as is the ability to apply contextual intelligence of the different apps and elements that are part of the UC ecosystem.   Cloud-based UC solutions are increasingly cloud-based, with buyers attracted by the low support costs and minimal capex a cloud service offers.

BroadSoft supports 26 of the top 30 global service providers, and it has surpassed 12 million cloud unified communications lines deployed globally. Service providers who sell cloud-based UC services need their UC infrastructure suppliers to support multi-vendor interoperability, integration and support for a wide variety of apps and elements that connect to UC features- including RTC services.  These portfolio enhancements by BroadSoft will help it remain a leading supplier for service providers who must migrate their UC infrastructure for an evolving customer base. 

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