June 1, 2017

Does Email Increase Employee Productivity in the Workplace?



"Yes, of course it does", one would say if casually asked. After all, email has been the gold standard for communicating over the last several decades. It's a tool we all have; our common denominator.

However, considering all of the more contemporary tools we now have at our fingertips to communicate instantaneously, such as chat, IM, video, online screen share, skype, hangouts, etc., email does have its drawbacks...so our survey confirms.

In our recent survey for our 2017 Workplace Productivity and Communications Technology Report, we asked our respondents to share their opinion on email. Specifically, we asked if email was more helpful than prohibitive, or more prohibitive than helpful to their personal productivity in the workplace. 

Well surprise, surprise. Nearly 50% stated that email is more prohibitive than helpful to personal productivity. What's going on?
Email1.JPGEmail is not the panacea for all things communicated. Email takes time, lots of it. Time to open. Time to peruse. Time to search. Time to read. Time to compose a response. Time to proof. Time to send. And, email is not interactive, collaborative or communicating in real-time, is it? When I want to quickly converse with my colleagues, for example, I use Google hangouts. Or chat. Or SMS.  With a single ping we're engaged, interacting and making decisions. Within seconds or minutes, our conversation is done.  

To maximize productivity, employees should have access to a wide variety of communications' tools; unique tools for unique types of conversations. 

Today's advanced UC solutions gives employees the option to choose the type of communications methodologies that works best for them, from a single platform.  

Email will always be with us. But it may no longer be the crème de la crème of electronic communications we once knew.

We welcome your comments and feedback on our discovery. What's your opinion about email? Is is more helpful than prohibitive - or more prohibitive than helpful to personal productivity?

Email2.JPG


 

For demographic information, please click here.  To access the companion Workplace Productivity and Communications Technology Reportclick here.


This perspective is authored by Nancy Leonard, Consulting Partner at Webtorials, and is brought to you in part due to the generous support of:


Mitel_3.jpg


 



Leave a comment

Get E-News and Notices via Email


  

 



  

I accept Webtorials' Terms and Conditions.

Featured Sponsor Microsites






















Recent Tweets

Archives

Notices

Please note: By downloading this information, you acknowledge that the sponsor(s) of this information may contact you, providing that they give you the option of opting out of further communications from them concerning this information.  Also, by your downloading this information, you agree that the information is for your personal use only and that this information may not be retransmitted to others or reposted on another web site.  Please encourage colleagues to download their own copy after registering at https://www.webtorials.com/Sonus_logo.jpgreg/.  Continuing past this point indicates your acceptance of our terms of use as specified at Terms of Use.

Webtorial® is a registered servicemark of Distributed Networking Associates. The Webtorial logo is a servicemark of Distributed Networking Associates. Copyright 1999-2015, Distributed Networking Associates, Inc.