Unified Communications Resources

  • Social Business Framework: Using People as a Platform to Enable Transformation
  • IDC on behalf of Avaya
  • A Look Beyond the Rhetoric
  • Avaya

Mobility Trends in SMBs - 2011

  • The Nature of Mobility in SMB Workforces
  • Communication Habits, Goals, Stumbling Blocks
  • A Webtorials State-of-the-Market Report
  • Steven Taylor, Joanie Wexler, and Leslie Barteaux
  • Webtorials Analyst Division

QoS: The Missing Link

Collaboration for Dummies

  • SMBs Excel at Customer Service - And They Can Charge For It!
  • A Webtorials State-of-the-Market Report
  • Steven Taylor, Joanie Wexler, and Leslie Barteaux
  • Webtorials Analyst Division
  • Redefining Communications
  • Standardization and Componentization Create Efficiency, Innovation, and Business Value
  • Forrester Consulting on behalf of Avaya
  • Evangelyze Communications on behalf of Avaya

Telepresence Options Series

  • Integrate Communications with Enterprise Applications to Drive New Business Value
  • Avaya
  • A Combination for Exponential Savings
  • A Webtorials State-of-the-Market Report
  • Steven Taylor and Leslie Barteaux
  • ROI Trumps Technology
  • A Webtorials State-of-the-Market Report
  • Steven Taylor and Leslie Barteaux
  • Unified Communications: A Key Component of your Telework Program
  • Chuck Wilsker, President & CEO, The Telework Coalition
  • On behalf of Avaya
  • How to Gain Competitive Advantage Using the Latest Conferencing and Collaboration Technologies.
  • Blair Pleasant, Co-Founder, UCStrategies.com
  • On behalf of Avaya
  • Zeus Kerravala, Distinguished Research Fellow, Yankee Group
  • On behalf of Avaya

Virtualizing UC

  • Reaping the Benefits and Understanding the Issues for Real-Time Communications
  • Abner Germanow and Jonathan Edwards, IDC
  • On behalf of Avaya
  • Peter Finney, Senior Consultant, Strategic Communications Consulting Practice
  • Avaya

SIP-O-Nomics

  • Saving Money and Simplifying Architecture with the Session Initiation Protocol
  • Irwin Lazar, Vice President, Communications Research, Nemertes Research
  • On behalf of Avaya

Mobile Device Security and Management

  • Enterprise Strategy Group
  • Commissioned by Juniper Networks
  • A Special Report by the Webtorials Editorial/Analyst Division
  • A Guide to Ensuring a Solid Foundation for Unified Communications
  • Gary Audin, Delphi, Inc.
  • A Revealing Look at why Integrating Video with Unified Communications is a Winning Long-Term Strategy
  • E. Brent Kelly, Wainhouse Research
  • Sponsored by Avaya

Unified Communications for Dummies

  • Lawrence Miller, CISSP
  • Second Custom Edition
  • Avaya
  • A Special Report by the Webtorials Analyst Division

Migrating to Unified Communications

  • Best Practices
  • Gary Audin, Delphi, Inc.
  • AT&T

Social Networking in the Workplace

  • Steven Taylor, Lead Analyst
  • Webtorials Analyst Division

Contact Centers Go Social

  • Creating a social media strategy for your contact center
  • Avaya
  • Unified Communications Drives Flexible Solutions
  • A Special Report by the Webtorials Analyst Division

2010 Business Communications Drivers

  • Integration, Optimization, and Cost Reduction Drive Investments in Business Communications
  • A Special Report by the Webtorials Analyst Division
  • The Human Productivity Lab
  • Brockmann and Company

Preparing for Convergence

  • Network and IT Come Together
  • IDC on behalf of Alcatel-Lucent
  • AT&T

Cisco Unified Border Element

  • SP Edition on Cisco ASR 1000 Series
  • Cisco Systems
  • Peter Brockmann, Brockmann & Company
  • Michael F. Finneran, dBrn Associates, Inc.

The New Era of Federation

  • Sneak Preview
  • Introducing Universal Collaboration
  • Avaya

Avaya web.alive

  • Sneak Preview
  • A Collaborative Immersive 3D World for the Enterprise and Education
  • Wainhouse Research on behalf of Avaya