VoIP Resources
- SMBs Excel at Customer Service - And They Can Charge For It!
- A Webtorials State-of-the-Market Report
- Steven Taylor, Joanie Wexler, and Leslie Barteaux
- Webtorials Analyst Division
- Saving Money and Simplifying Architecture with the Session Initiation Protocol
- Irwin Lazar, Vice President, Communications Research, Nemertes Research
- On behalf of Avaya
- A Special
Report by the Webtorials Editorial/Analyst Division
- A Guide to Ensuring a Solid Foundation for Unified Communications
- Gary Audin, Delphi, Inc.
- A Revealing Look at why Integrating Video with Unified Communications is a Winning Long-Term Strategy
- E. Brent Kelly, Wainhouse Research
- Sponsored by Avaya
- Integration, Optimization, and Cost Reduction Drive Investments in Business Communications
- A Special Report by the Webtorials Analyst Division
- Big Bang or Phased Approach?
- Alcatel-Lucent
- Gary Audin, Delphi, Inc., on behalf of Prognosis
- Higher Ringing Voltage and Loop Current
- Cisco Systems
