Service Level Agreements for Frame Relay

10/1/98


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Table of Contents

Service Level Agreements for Frame Relay

Service Level Agreements For Frame Relay

What is a Service Level Agreement?

Frame Relay Pricing Elements

Committed Information Rate

Computing an Appropriate CIR

CIR Measurement Interval: Periodicity

CIR Measurement Interval: Periodicity

CIR Measurement Interval: Synchronization

CIR Measurement Interval: Synchronization

Bottom Line on CIR...

Bottom Line on CIR...

Service Level Agreements For Frame Relay and ATM

SLAs and SLDs

Technical Parameters for your SLA/SLD

SLA Reference Models

SLA Reference Models

SLA Reference Models

Egress Queuing & Committed Traffic Oversubscription

Egress Queuing & Excess Traffic Oversubscription

Service Level Reference Model

Delay

Frame Delivery Ratio

Frame Delivery Ratio for CIR

Frame Delivery Ratio for Excess Frames

Frame Delivery Adjustments

Data Delivery Ratio

Service Availability

Availability Definition

Additional Parameters

You may also address (among other issues)

Service Level Agreements For Frame Relay and ATM

CSU/DSU-Based Management Tools

Who owns the CSU/DSU?

Economics

Status of CSU/DSU Management

CSU/DSU Future

Author: Steven Taylor

Home Page: sld002.htm