| 1. Please indicate which of the following best describes the perspective from which you will be answering this questionnaire. | ||
|---|---|---|
| As a professional involved in some aspect of installing or operating an enterprise communications network |  | 54.8% |
| As an equipment manufacturer, vendor, service provider, integrator, VAR or consultant representing my own opinions about industry trends | | 45.2% |
| 2. What role do you play in your company’s WAN services? (Please check all that apply.) | ||
|---|---|---|
| Recommend | | 68.0% |
| Purchase | | 23.6% |
| Install | | 41.4% |
| Manage | | 49.8% |
| Secure | | 19.7% |
| Support | | 45.8% |
| Other (please specify) | | 10.8% |
| 3. How many employees are there in your organization? | ||
|---|---|---|
| 50,000 or more | | 11.8% |
| 10,000 - 49,999 | | 17.2% |
| 5,000 - 9,999 | | 9.9% |
| 1,000 - 4,999 | | 24.6% |
| 500 - 999 | | 6.9% |
| 100 - 499 | | 12.3% |
| 1-99 | | 17.2% |
| 4. The company you work for most closely fits into which one of the following categories? | ||
|---|---|---|
| Finance/Banking | | 7.4% |
| Medical/Healthcare | | 3.9% |
| Education | | 8.9% |
| Government | | 7.9% |
| Hospitality | | 0.5% |
| Retail | | 4.9% |
| Manufacturing & Processing (other than computers) | | 10.3% |
| Computer/IT/Network Products or Services | | 30.5% |
| Entertainment | | 0.5% |
| Media | | 1.0% |
| Transportation | | 4.9% |
| Utilities | | 4.4% |
| Legal, Insurance, Real Estate | | 3.0% |
| Other (please specify) | | 11.8% |
| 5. Where is your company headquartered? | ||
|---|---|---|
| US | | 36.5% |
| Canada | | 7.9% |
| Latin or South America | | 8.9% |
| UK | | 6.4% |
| Europe (other than the UK) | | 18.2% |
| Eurasia | 0.0% | |
| Asia-Pacific | | 12.8% |
| Other (please specify) | | 9.4% |
| 6. Does your organization use any Multiprotocol Label Switching (MPLS) VPN services? | ||
|---|---|---|
| Yes | | 70.0% |
| No, but we intend to in the foreseeable future | | 17.7% |
| No, and we have no plans to use MPLS VPN services | | 12.3% |
Industry Demographics
| 7. What is your role relative to WAN services in your company? (Please check all that apply.) | ||
|---|---|---|
| Sales | | 26.5% |
| Corporate marketing | | 11.1% |
| Product planning | | 26.5% |
| Consulting | | 39.5% |
| Corporate management | | 7.4% |
| Other (please specify) | | 17.9% |
| 8. The company you work for most closely fits into which one of the following categories? | ||
|---|---|---|
| Network service provider or carrier | | 52.5% |
| Consulting or research firm | | 9.9% |
| Integrator or VAR | | 13.0% |
| Equipment manufacturer | | 19.1% |
| Other (please specify) | | 5.6% |
| 9. How many employees are there in your organization? | ||
|---|---|---|
| 50,000 or more | | 13.6% |
| 10,000 - 49,999 | | 19.1% |
| 5,000 - 9,999 | | 9.9% |
| 1,000 - 4,999 | | 18.5% |
| 500 - 999 | | 7.4% |
| 100 - 499 | | 11.7% |
| 1-99 | | 19.8% |
| 10. Where is your company headquartered? | ||
|---|---|---|
| US | | 34.6% |
| Canada | | 7.4% |
| Latin or South America | | 5.6% |
| UK | | 9.9% |
| Europe (other than the UK) | | 19.1% |
| Eurasia | | 2.5% |
| Asia-Pacific | | 14.8% |
| Other (please specify) | | 6.2% |