December 19, 2011

Up to Your Assets in Technology?

  • Why now is the time to review your communications portfolio and reevaluate your strategy
  • Avaya
Many businesses consider their telecom system a utility -- an asset base that is just there and hardly worth thinking about. Yet that very nonchalance is a symptom of just how essential communications systems are. Ask most organizations what they would do without phone and Internet access, and the answer would likely be that their business would come to a screeching halt. The communications portfolio has become that important to businesses today -- and, ironically, all too often taken for granted.

The value you can add to your organization by examining past assumptions and reengineering processes can go far beyond cost reduction to driving significant competitive value.

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In this bottom-line-centric paper, Avaya helps you figure out when the time is ripe to reevaluate your IP communications environment. The goal in doing so would be to determine whether you can lower costs, drive new value in your company or both. The factors? Using new or enhanced technologies, examining past assumptions, revising your contracts and/or re-engineering your telephony-centric processes to learn whether there's money to be saved or new competitive capabilities to be had. Fortunately, the paper includes a number of current-day calculations and real-world examples, giving the paper the meat it needs to make a credible argument for revisiting your communications setup from time to time.

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