March 26, 2013

Expanding MDM from Blackberry to a Multi-OS Environment

Organizations are asking a lot of mobile IT these days. Just as many teams have finally figured out the BlackBerry enterprise platform, companies are going global, employees are roaming with their devices, and CEOs are buying iPads--which of course, they expect IT to support. Sound familiar?

Research in Motion (RIM) and its popular BlackBerry device once dominated business mobility. IT liked the solution for its advanced functionality and the ability to control an end-to-end platform. However, the era of one-size-fits all mobility is fast drawing to a close. For example, in October 2012, US Immigration and Customs Enforcement (ICE) announced that despite having relied on RIM's technology for eight years, it will now be migrating to Apple's iPhone for its agents and employees, concluding that the iOS will better serve the agency's needs.

As the next generation of smartphones and tablets enters the market, employees want the freedom to choose their own devices and use apps that meet their needs. The organization must adapt. IT departments need contingency plans for their existing mission-critical BlackBerry Enterprise Server (BES) deployments. And they are looking for ways to integrate Android and iOS into a multi-OS environment, while controlling costs and protecting the organization's data as it moves about the world.

MobileIron can ease this transition. Many of our customers are in the process of migrating from BlackBerry to other platforms, and they rely on our technology to provide a single lens through which to manage mobile devices. We have worked with over 1000 customers introducing multi-OS to a BlackBerry-only environment. This paper summarizes some of the advantages and best practices that we have observed.

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