June 24, 2013

2013 Application & Service Delivery Handbook

This is the seventh edition of what had previously been called the Application Delivery Handbook.  When the first edition was published in 2007 one of the primary goals of the handbook was to help IT organizations understand that successful application delivery involves a combination of optimization, management and security.  Interestingly enough, many of the service delivery challenges that we identified in 2007 are still of concern to the majority of IT organizations.  However, as described in this year's handbook, driven largely by the broad adoption of BYOD, virtualization and cloud computing, IT organizations are now facing a new wave of challenges - many of which are far more daunting than anything we have seen before.  

Similar to what we have done in the past, the 2013 edition will be published both in its entirety and in a serial fashion. We believe that approach makes the handbook more readable and yet still allows us to provide a holistic view of this very important topic. We also tried to make the handbook more succinct in part by taking reducing content that has become well known. For example, we eliminated the discussion of the traditional challenges that complicate acceptable delivery and instead we have included a URL that points to where that discussion is hosted.

We hope that the handbook is helpful to you and we invite you to send us suggestions for how you think we should change it for 2014.

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