October 17, 2016

UC Morphs Into Social Collaboration

Since its inception, unified communications (UC) has been in continuous evolution. Originally growing out of the idea of unified messaging where, all of a user's emails, voicemails and faxes would be accessed through a single integrated mailbox, UC integrates all of the user's communications tools, voice/video/email/text into a single interface to provide colleagues' availability status or "presence", and allow the user to set up a voice or video call, or generate an email or text with a single click. The implied assumption was this would speed the adoption of softphone clients on PCs and result in the demise of the desk set, but that hasn't happened yet. 

Michael Finneran, dBn Associates, Inc., and CCMI share this excellent white paper.  Continue reading...

Leave a comment

Search Webtorials

Get E-News and Notices via Email




I accept Webtorials' Terms and Conditions.

Trending Discussions

See more discussions...

Featured Sponsor Microsites



Please note: By downloading this information, you acknowledge that the sponsor(s) of this information may contact you, providing that they give you the option of opting out of further communications from them concerning this information.  Also, by your downloading this information, you agree that the information is for your personal use only and that this information may not be retransmitted to others or reposted on another web site.  Continuing past this point indicates your acceptance of our terms of use as specified at Terms of Use.

Webtorial® is a registered servicemark of Distributed Networking Associates. The Webtorial logo is a servicemark of Distributed Networking Associates. Copyright 1999-2018, Distributed Networking Associates, Inc.