August 22, 2012

Leadership and technology: a total-cost-of-ownership comparison for unified communications


Mid-market enterprises strive for success. Being successful means consistently making smart decisions - including smart technology purchases. Technology should enable a mid-market enterprise to meet the needs of its employees and customers today, and also allow a business to make simple but value-rich changes in the future. Technology must support changes that occur in a business without increasing the risks associated with providing excellent customer service, engaging with suppliers and conducting many common business processes.

Some believe that leading technology comes at a higher price, but recent research from Analysys Mason has shown this assumption to be false. We found that the average 500-user business can adopt a feature-rich, future-proof, midmarket enterprise unified communications (UC) solution from Cisco for less than competitive solutions.

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