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2012 SMB Communications Plans and Priorities
  • TCO Rules - and Cloud-Based UC Provides Solutions 
  • A Webtorials State-of-the-Market Report
  • Steven Taylor, Joanie Wexler, and Leslie Barteaux

Mobility Trends in SMBs - 2011
  • The Nature of Mobility in SMB Workforces
  • Communication Habits, Goals, Stumbling Blocks
  • A Webtorials State-of-the-Market Report
  • Steven Taylor, Joanie Wexler, and Leslie Barteaux
  • Webtorials Analyst Division

2011 Report on the Impact of UC on SMB Customer Service
  • SMBs Excel at Customer Service - And They Can Charge For It!
  • A Webtorials State-of-the-Market Report
  • Steven Taylor, Joanie Wexler, and Leslie Barteaux
  • Webtorials Analyst Division

2011 Unified Communications and Cloud-Based Services Report
  • A Combination for Exponential Savings
  • A Webtorials State-of-the-Market Report
  • Steven Taylor and Leslie Barteaux

2011 SMB Communications Plans and Priorities
  • ROI Trumps Technology
  • A Webtorials State-of-the-Market Report
  • Steven Taylor and Leslie Barteaux

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