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The Converged IT Organization
by Gary Audin
Published July 2006; Posted December 2006
Abstract:
Your voice and data networks are
coming together. How do you get the groups that run those networks to do the
same?
Convergence confusion. Fragmented staff. Future-proofing. All these mean change.
Convergence, especially the near term of voice over IP/IP-telephony (VOIP/IPT)
implementation, is a cultural change, not just a new way of building an IT
environment. The rapid integration of what were separate technologies into a
converged environment affects IT management and staff. How do you future-proof
the IT organization? Can this even be done? Modified IT organizations,
cross-training and knowledge transfer in multiple technologies have become the
mandatory answers.
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About the author:
Gary Audin is president of Delphi, Inc., an independent consultancy.
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