The Converged IT Organization
by Gary Audin
Published July 2006; Posted December 2006



Your voice and data networks are coming together. How do you get the groups that run those networks to do the same?

Convergence confusion. Fragmented staff. Future-proofing. All these mean change. Convergence, especially the near term of voice over IP/IP-telephony (VOIP/IPT) implementation, is a cultural change, not just a new way of building an IT environment. The rapid integration of what were separate technologies into a converged environment affects IT management and staff. How do you future-proof the IT organization? Can this even be done? Modified IT organizations, cross-training and knowledge transfer in multiple technologies have become the mandatory answers.


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About the author:

Gary Audin is president of Delphi, Inc., an independent consultancy.


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