Total Economic Impact of Net Monitoring and Management
The Total Economic Impact™ Of NetQoS Performance Center
By Forrester Consulting for NetQoS
Published April 2009, Posted May 2009
Based on information collected in interviews with a current NetQoS Performance Center customer, Forrester found that organizations can realize benefits in the form of productivity savings through improved efficiency and problem resolution, infrastructure savings through avoiding the need for bandwidth upgrade, and lower costs through avoidance of cost outlays for an alternate solution using probe-based technology.
The financial analysis provided in this study illustrates the potential way an organization can evaluate the value proposition of the NetQoS Performance Center. Based on information collected in the in-depth customer interviews, Forrester calculated a three-year risk-adjusted ROI of 266% for the interviewed organization with a payback period of less than three months. All final estimates are risk-adjusted to incorporate potential uncertainty in the calculation of costs and benefits.
Based on these findings, companies looking to implement the NetQoS
Performance Center can see gains around the benefits of improved efficiency
in network management and problem resolution, productivity savings, and cost
avoidance. Using the TEI framework, many companies may find the potential
for a compelling business case to make such an investment.
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