The Case for Managed Application Services
A Webtorials Brief

by Jim Metzler, Webtorials

Published June 2008, Posted June 2008

Abstract:

A new generation of managed services provider (MSP) is producing a new generation of managed application services. As described in this brief, there are a number of reasons why enterprise IT organizations should consider implementing managed application services. Besides providing expertise for IT organizations facing dwindling staffs, managed services also save organizations the time, costs, and resources associated with deploying and managing today’s complex, emerging technologies.

In addition to their inherent benefits, the use of managed services enables IT organizations to gain experience with outsourcing, and positions the IT organization to feel more comfortable implementing more extensive outsourcing strategies in the future. As the breadth of available managed services expands, enterprises will have increased flexibility to outsource various aspects of IT. In so doing, these enterprises will be able to:

This increased flexibility means that IT organizations have more choices, which is clearly beneficial. However, this increased flexibility also means that IT organizations need information about the types of managed services that are available, as well as insight into what criteria they should use when selecting a managed services provider.

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