December 3, 2012

Docs@Work: Data Loss Prevention and Secure Access for Mobile Content

Enterprises are increasingly turning toward mobile devices, specifically smartphones and tablets, as their primary computing endpoints. Mobile users now expect access to a wide array of content from behind the firewall, from email to corporate repositories like Microsoft SharePoint. This move to mobile, however, brings new challenges that increase the risk of data loss:

  • Mobile devices are designed for the consumer. From the technical side, they are impossible to lock down as tightly as laptops. Lockdown also damages the user experience. For user satisfaction, most companies allow a mix of personal and corporate apps on mobile devices and impose far fewer usage restrictions.

  • Mobile devices have lots of storage. A large amount of corporate data can be potentially stored locally on the device.

  • Mobile devices are cloud-connected. Data services, such as Dropbox, have made it very easy to move data from the device to clouds outside enterprise control.

  • Mobile devices are hyper-connected. Mobile connections are persistent. Devices try to connect constantly to any available network - corporate Wi-Fi, public Wi-Fi, or cellular - whether or not it is trusted by the enterprise.

MobileIron was purpose-built to address these issues. The MobileIron platform provides security and management for mobile apps, content, and devices in the enterprise. MobileIron is available as either an on-premise or cloud solution. This paper focuses on content security and provides an overview of the MobileIron Docs@Work product on iOS. Docs@Work gives end users an intuitive way to access, store, and view documents from email and SharePoint. It lets Mobile IT administrators establish data loss prevention controls to protect these documents from unauthorized distribution.

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