- A Webtorials Thought Leadership Discussion
- Gary Audin, Delphi, Inc., Moderator
- Featuring Avaya
Nemertes Research annually benchmarks IP telephony total cost of ownership, and this year expanded their research to unified communications. The customer customer data shows that one-time capital costs are just one factor in unified communications. This podcast discussion highlights how Avaya compared to others in the research for TCO, along with how to avoid the OPEX "gotcha."
- Podcast: UC OPEX: What You Don't Consider Can Hurt You (download/listen)
- Transcript: UC OPEX: What You Don't Consider Can Hurt You
- Nemertes Study: Operational Costs Drive Stark Differences in First-Year Telephony, UC
- More resources from Avaya
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