As enterprises recognize their increasing dependence on branch offices to meet business goals, IT organizations need to evolve the way they manage service delivery to the branch office. In order to maintain a high-quality and consistent level of service delivery, these IT organizations are turning to the nGenius Integrated Agent. By continuously monitoring WAN and LAN traffic at the branch office, IT organizations gain a true understanding of the service-delivery environment. It is this unified service-management approach that allows today's most agile IT organizations to:
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- Optimize the service-delivery environment at the branch office and enterprisewide to reduce downtime.
- Protect network and application performance and assure the quality of user experience to maintain optimal productivity.
- Simplify operations by improving efficiency and collaboration.
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Monitoring and management of network performance at the branch office is already a critical issue and is growing exponentially in importance.
In this paper, Cisco discusses the capabilities and advantages of integrating WAN management directly into the router. As stated in the paper, "The nGenius Integrated Agent software extends unified service-delivery management capabilities into the branch office by taking advantage of the Cisco Integrated Services Router as an intelligent instrumentation point. As a virtualized implementation of NetScout’s widely deployed nGenius Probe technology, the nGenius Integrated Agent transparently extends high-definition packet-flow monitoring and analysis capabilities - including application recognition and monitoring, network performance metrics, response time and key performance indicators, alarming and event notification, and on-demand packet capture and analysis - to the network edge and branch office."