Service providers are eager to prove that VoIP can supply quality equal to that of public switch telephone networks (PSTN). Why? VoIP promises affordable rates to customers and economies of scale to service providers rolling out new voice and data services over a common infrastructure. But VoIP still has a credibility issue: Call quality suffers from a host of problems that raises questions about whether a truly converged network can reliably transport digital voice packets over the Internet. Proactively monitoring call quality and troubleshooting problems before customers notice will help carriers restore customer confidence in the technology. In this presentation, Concord Communications and Verizon will address real-world scenarios of successfully managing VoIP as part of a strategic managed service solution. Attendees will learn how to track performance, network response, bandwidth utilization and network trending in order to ensure network uptime and Quality of Service.

Access .pdf handouts from session
Approx. 334 kB
(Note: Navigation and search bookmarks in .pdf file are not functional.)

All trademarks and COMNET presentation content herein are the property of the respective owners/presenters. All rights reserved.

Please note: By downloading this information, you acknowledge that the sponsor(s) of this information may contact you, providing that they give you the option of opting out of further communications from them concerning this information.  Also, by your downloading this information, you agree that the information is for your personal use only and that this information may not be retransmitted to others or reposted on another web site.  Please encourage colleagues to download their own copy after registering at http://www.webtorials.com/reg/.