eBooks

NEW! Unified Communications Chapter 4 - VoIP: Do You See What I’m Saying? eBook Chapter 3: VoIP Call Quality Performance Chapter 2: VoIP Call Setup Performance Chapter 1 - Introduction to VoIP Protocols NetQoS

White Papers

	Applications Convergence Basics Steven Taylor and Larry Hettick
	Network Security Basics Steven Taylor and Larry Hettick
	Telephony and VoIP Basics Steven Taylor and Larry Hettick
	Data Networking Basics Steven Taylor and Larry Hettick

Presentations

	Applications Convergence Fundamentals Steven Taylor and Larry Hettick
	Network Security Fundamentals Steven Taylor and Larry Hettick
	Telephony and VoIP Fundamentals Steven Taylor and Larry Hettick
	Data Networking Fundamentals Steven Taylor and Larry Hettick
	Computing the RoI of an IT Investment Jim Metzler, Ashton-Metzler & Associates

Historical Handouts

	Executive Overview: ATM and Frame Relay Steven Taylor Handouts and basic slideshow only
	ATM Details Steven Taylor Handouts and basic slideshow only
	Broadband Switching and Routing Steven Taylor Handouts and basic slideshow only
	Congestion Management Steven Taylor Handouts and basic slideshow only