March 7, 2011
- Jim Metzler, Ashton Metzler & Associates
- Webtorials Distinguished Research Fellow and Co-Founder
- Cisco Systems
The movement on the part of enterprises to adopt a Cloud-based service model combined with the growing interest on the part of IT organizations to provide an internal SLA for the services they provide creates tremendous opportunities for Communications Service Providers (CSPs). The primary opportunity is for CSPs to offer a wide range of network centric solutions that are supported by an SLA. CSPs are in a unique position to offer these solutions because, unlike the Internet, the Next Generation Networks (NGNs) that CSPs have deployed are capable of providing contracted levels of availability, delay, jitter and packet loss.
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