March 7, 2011

The Critical Role of the Network in Supporting Cloud-Based Solutions

  • Jim Metzler, Ashton Metzler & Associates
  • Webtorials Distinguished Research Fellow and Co-Founder
  • Cisco Systems

The movement on the part of enterprises to adopt a Cloud-based service model combined with the growing interest on the part of IT organizations to provide an internal SLA for the services they provide creates tremendous opportunities for Communications Service Providers (CSPs). The primary opportunity is for CSPs to offer a wide range of network centric solutions that are supported by an SLA. CSPs are in a unique position to offer these solutions because, unlike the Internet, the Next Generation Networks (NGNs) that CSPs have deployed are capable of providing contracted levels of availability, delay, jitter and packet loss.

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1 Comment

As we move toward cloud-based solutions, one of the most difficult tasks is defining how the network services that are used to access the cloud-based service and the cloud-based service itself interact. This is especially important and challenging in the definition of an appropriate Service Level Agreement.

My colleague Jim Metzler does a great job of defining these issues and offering significant guidance in this paper. As Jim says, "In order to successfully deploy Cloud-based services, Communications Service Providers need to develop a detailed business plan, a data center architecture and a management strategy."

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