Assume that both you and your competitors all have basic functions to pass data from one point to another. Beyond that, what are the most important characteristics - tangible and intangible - that customers should look for in choosing a provider?
Customers should look for the following attributes while choosing a network provider:
• Strong background in deploying Ethernet – Ability to show expertise in deploying consistent services whether in the Metro or Global arena.
• Flexible and uniform QoS policies - Guarantees global site-to-site uniform QoS policies
• Offering Application Prioritization—Allows you to pick the applications that are most important to your business, and the network is able to enforce those decisions
• Ability to Converge Network Services— Ability to combine your voice, video and data services on a single, seamless network without compromising quality or functionality
• Scalable Offering– Enables addition of new business locations at any time without expensive and time-consuming “network integration” projects
• Visibility into the network – Ability to view traffic and application patterns on your network in real-time
• Embedded Network Management—Ability to get granular network information without additional costs of software, hardware, integration and management into the service
• Real-Time Control—Capability to make service changes immediately based on traffic patterns
• Stringent SLAs - Enables superior quality performance for mission critical applications and metrics such as and 100% in-sequence packet delivery
• Exceptionally focused on service - Superior customer experience in all areas of the customer interaction process from product conceptualization, collaborative network design, provisioning, support to billing and collection
Customers should look for the following attributes while choosing a network provider:
• Strong background in deploying Ethernet – Ability to show expertise in deploying consistent services whether in the Metro or Global arena.
• Flexible and uniform QoS policies - Guarantees global site-to-site uniform QoS policies
• Offering Application Prioritization—Allows you to pick the applications that are most important to your business, and the network is able to enforce those decisions
• Ability to Converge Network Services— Ability to combine your voice, video and data services on a single, seamless network without compromising quality or functionality
• Scalable Offering– Enables addition of new business locations at any time without expensive and time-consuming “network integration” projects
• Visibility into the network – Ability to view traffic and application patterns on your network in real-time
• Embedded Network Management—Ability to get granular network information without additional costs of software, hardware, integration and management into the service
• Real-Time Control—Capability to make service changes immediately based on traffic patterns
• Stringent SLAs - Enables superior quality performance for mission critical applications and metrics such as and 100% in-sequence packet delivery
• Exceptionally focused on service - Superior customer experience in all areas of the customer interaction process from product conceptualization, collaborative network design, provisioning, support to billing and collection