What are the most important management capabilities?

user-pic
One of the issues for using any managed service, including WAN Ethernet / VPLS services, is giving up direct hands-on management capabilities.  What type of management capabilities do you offer?

1 Comment

| Leave a comment

MASERGY distinguishes itself from other service providers by the level of hands-on management it gives its customers for their network.

MASERGY’s customers not only have access to real-time reporting of network usage, but also can self-provision and prioritize their own data traffic as well.

At the heart of MASERGY’s service offerings is its web-based management portal--the Intelligent Service Control Center. Subscribers to MASERGY’s service can log-on to the service from any web browser for up-to-the minute statistics on network utilization, which is broken down into a number of highly detailed reports. MASERGY’s reports allow customers to not only see at a glance where capacity shortfalls may be occurring, but allows them to make real-time bandwidth changes, provision new circuits and prioritize traffic and QoS policies in a myriad of different ways as well.

MASERGY also offers a Network Embedded monitoring software – the Intelligent Network Analyst that provides a comprehensive visual network map, granular traffic management and a detailed view of customer’s network traffic for a nominal monthly fee. This tool lets IT staffs view network traffic across the WAN quickly and easily, without the cost of deploying, testing, integrating and maintaining software and hardware as required by traditional overlay network management solutions.

Post a comment/Reply to a comment