June 8, 2011

Evaluating Avaya & Microsoft Unified Communications Offerings

  • Evangelyze Communications on behalf of Avaya
A closer look at Unified Communications offerings from Avaya and Microsoft.

With a broad series of new Unified Communications and collaboration offerings by Avaya and Microsoft including the announcements of both the Avaya Aura® and Microsoft Lync™ product suites, enterprise organizations have been prompted to evaluate their Unified Communications strategy. Microsoft promises to lower the overall Total Cost of Ownership (TCO) of a Unified Communications platform by leveraging an all-encompassing software-powered communications environment integrated with its Microsoft Office™ suite through the release of Microsoft
Lync, while Avaya introduces its newly released Unified Communications platform through Avaya Aura continuing the company's investment in the future of Unified Communications software.

The purpose of this whitepaper is to clearly identify the comparisons between both provider's Unified Communications offerings through a process of evaluating key centers of value that matter to enterprise organizations in selecting the right Unified Communications platform.

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1 Comment

This is an excellent independent analysis of these two offerings, and the head-on comparison is excellent. Additionally, it provides an excellent benchmark for comparison with other possible future solutions.

I think the summary is "spot on" in stating "These two UC providers offer unique capabilities with pros and cons on each side of the table. While it might come down to an either/or decision, one must also consider the options for an integrated multi-vendor approach. In making a sound and supported decision in investing in either platform, enterprise owners need to think about the future and which platform stands to provide a communications foundation that will support it."

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