October 24, 2011

The New Era of Federation

  • Introducing Universal Collaboration
  • Avaya

The history of communications has witnessed many revolutions, among them the telephone, radio, switchboard, stored control, digital transport, toll-free dialing, network control points, packet transport, IP telephony, and video conferencing. Today, landline phones, mobile phones, televisions, computers, and social networking services are available to - and used by - people around the world. As the communication modes have changed, generations of users have changed their preferred method of communicating as well. For example, text messaging has now become ubiquitous for an entire generation of people.

The services that enable these different types of communication have developed separately. For the most part, the different communications services are delivered on their own independent systems, but technology to unify the systems is emerging. The historic borders that separate these systems and networks will evolve into an exchange framework, helping amplify their usefulness. Simply put, this unifying technology will change the very definitions of networking and communications. This paper describes, at a high level, the concepts of federation and Universal Collaboration - the technologies that will drive the coming transformation and its benefits.

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1 Comment

Will your future unified communications (UC) requirements be met by a single- vendor environment or should you push your vendors for a more open platform? This high-level paper makes a case for option 2, described as universal collaboration, using a federated network exchange.

There’s no standard for such an exchange today, but the idea is to enable endpoint UC clients to transcend network foundations, much in the way short message service (SMS) and multi-media message service (MMS) offerings do across mobile network operators’ networks. The paper doesn’t go into what you, or the industry, needs to do next to enable this, but rather seems to want to merely plant the seed that universal collaboration is a desirable industry goal.

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